OPERATING PROPERTIES

End-to-End Water Management for operating properties.

ION’s fast and easy solution stops invisible water loss where it’s most likely to occur – at the toilet, driving significant water and cost savings while preventing future leaks to protect your bottom line.

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A smart investment for operating properties.

ION simplifies the complex challenge of controlling water consumption and cost in operating properties through our proven end-to-end, single source solution that transforms the way you manage water.

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50% reduction in water consumption
ION’s End-to-End Water Management system currently helps affordable housing developers manage water use in 100,000 units across the US with an average 45% reduction in water consumption.
Stabilized water use and cost
By installing ION’s End-to-End Water Management system in new construction and acquisition properties, developers lock in controlled water use from the start to ensure long-term, predictable savings.
Increased NOI
ION drives water efficiency and cost savings from day one, helping developers preserve capital that would otherwise be lost to high, often volatile water expenses so capital can be reinvested where it’s needed most.
Seamless integration
Integration with Yardi and RealPage automates work orders to alert maintenance teams to specific, unit level invisible leaks while a detailed dashboard provides comprehensive understanding of water use at the unit, property and portfolio levels.
Unit level leak detection
With over 2,000 data points tracked per gallon, ION provides highly accurate unit and fixture-level insights. Invisible, high-volume leaks are easily detected and prioritized, boosting maintenance team effectiveness and efficiency.
AI driven, actionable data in real time
Daily reports provide reliable, easy to understand insights directing maintenance teams to the most problematic leaks first, minimizing water loss while saving time and personnel resources.
Industry leading, human centric support
ION’s dedicated support team partners with clients to address unique challenges. We earn our partners’ trust daily by being available, responsive, and invested in helping partners achieve their water stabilization and savings goals.
A sustainable solution
Water is a critical resource under threat from drought, contamination, failing infrastructure, and more. Managing water resources responsibly by controlling use and cost benefits developers, communities and the environment.

Total savings. Total visibility. Total control of water.

Three powerful components make up ION’s total water management solution.

TECHNOLOGY

Catch leaks before they cost you.

ION Identify Prevention™ sensor technology is the only toilet sensor backed by a data-driven, smart water management platform, delivering total visibility and control to stop leaks where they are most likely to start.
ION Identify Prevention™
ION’s toilet motion sensors install quickly, stabilize water usage fast, and kick-start long-term savings. By shutting off water when no movement is detected around toilets, ION Identify Prevention™ makes running toilets a thing of the past.
INTELLIGENCE

ION Control™ provides total visibility and control through the most comprehensive water performance data in the industry, delivering 50% water use reduction on average for operating properties.

VISION
PRECISION
DECISION
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Expose the hidden line item in your budget.

Make invisible water issues visible across your entire portfolio of properties.

Invisible water loss is a significant drain on operating budgets
  • Over 50% of water consumed and paid for in affordable housing is wasted
  • The industry loses an estimated 390 billion gallons annually to invisible leaks, primarily from running toilets, water heaters, and other plumbing fixtures
  • These leaks cost the affordable housing industry over $5.8 billion per year
Water costs are rising
  • Water rates are rising at 2.5 times the rate of inflation
  • Demand for water is accelerating as freshwater resources decline across the US
  • Lack of awareness of invisible water leaks means developers aren’t controlling a rapidly increasing operational cost
Clear visibility gives you control
  • ION provides clear visibility into unit level water use across properties and portfolios
  • ION’s water consumption analysis uses 2,000 data points per gallon ensuring accurate, reliable unit and fixture-level insights
  • Benchmarking dashboard and KPIs let you track progress over time to achieve and maintain optimal water use levels and control costs
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Go beyond basic detection and submetering.

Receive the most accurate and complete data to pinpoint what is leaking and where leaks are happening.

Detailed unit level insights
  • Daily leak reports highlight the top five leaks per property, ensuring maintenance teams know where to focus efforts efficiently, fixing the biggest leaks first
  • Detailed reporting for each identified leak informs maintenance teams of leak type (toilet, fixture, water heater, other), how long it has been leaking and number of gallons lost
  • A complete timeline of unit-level insights delivers clear understanding of long-term water performance
Real-time data
  • Data is collected and analyzed 24/7 ensuring the data driving insights and action is always up to date
  • When it comes to invisible leaks, timing is important. Visibility into water use by the hour, day, week, and last 30 days, ensures actions and decisions are on target.
  • Device health reports show where meters, routers or gateways are down, helping maintenance teams prioritize attention to device issues to quickly restore real time data flow and full water use visibility
The most precise data possible
  • Data 20,000 times more granular than typical billing meter data ensures full and accurate understanding of water use at the unit, property and portfolio levels
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Complete insights. Fast fixes. Maximum savings.

Alert team members and generate work orders to repair and stop leaks.

Seamless integration
  • Direct integration with Yardi and RealPage allows automated work orders to alert maintenance teams as necessary, fitting efficient water management easily into existing daily routines
Comprehensive water management
  • An all-in-one dashboard helps asset or portfolio management teams track results while providing clear, holistic understanding of water consumption at every property, across an entire portfolio
Customizable dashboards
  • Whether you’re a site or asset manager or have responsibility for an entire portfolio, customizable dashboards let you tailor your view to the most relevant data for faster, smarter decisions
SUPPORT

End-to-end assistance.

A smarter, end-to-end technology to better manage water waste and control costs is only half the battle. Water is a human issue and requires a human touch for optimal performance.
Easy technology implementation
ION works with your general contractor teams to install unit level ION Detection sensors, fitting seamlessly into construction schedules, and saving water and costs from day one of operation.
Continuous communication
ION is with you every day, every step of the way. Ongoing water use monitoring and daily communication help site teams prioritize high volume leaks and allow management to stay on top of property and portfolio water savings.
Expert guidance on water issues
ION’s Partner Success Team consults with management and site level teams to ensure maximal water and cost savings. For device health, data, system training, trouble shooting or general support, use our online chat or schedule a call.
BENEFITS AT-A-GLANCE

An innovative solution for operating properties.

With ION End-to-End Water Management, water consumption and cost across your entire portfolio becomes visible, measurable, and manageable, for the life of every asset.
ION Prevention™ for Operating Properties
TECHNOLOGY
ION Identify Prevention™ technology identifies and analyzes unit-level water issues, giving you clear visibility and control to stop toilet leaks, the #1 driver of invisible water loss.
Proven to reduce water use by 50%Check
Average 55 GBD vs. 105 GBD industry averageCheck
Dependable, consistent performanceCheck
Easy installation at toilet fixture levelCheck
Controls water use from the startCheck
Prevents toilet leaks, the leading source of invisible water lossCheck
Immediate results with minimal to no maintenance supportCheck
INTELLIGENCE
ION Control’s™ data-driven smart water management platform delivers complete visibility, clarity on critical issues and streamlined workflows across your entire portfolio of properties.
The most precise, granular data available anywhereCheck
24/7 data delivers real-time actionable insightsCheck
Visibility at the toilet fixture level onlyCheck
Daily reports provide clear directives on priority leaksCheck
Customizable dashboard meets specific user needsCheck
Comprehensive property and portfolio level analysisCheck
Benchmarking and KPIs measure performanceCheck
Automated, integrated work orders fit into existing work flowsCheck
SUPPORT
ION Assist’s™ industry leading partnership support is at the core of ION’s comprehensive solution, ensuring superior property performance and financial outcomes.
Expert implementation team Check
Dedicated human based supportCheck
Comprehensive data platform trainingCheck
Trouble shooting supportCheck
Device health check-insCheck
Live leak readingsCheck
Water use stabilization programCheck
Monthly/quarterly Partner Pulse reports for management teamsCheck
As needed general supportCheck
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You can achieve total water and cost savings in new construction or rehab properties too.

Take control of water costs.

Discover the ION difference.