Client
Galway Sustainable Capital is a specialty finance platform investing in real assets that deliver disciplined, risk-adjusted returns and measurable environmental and social impact. Backed by leading institutional investors, Galway builds scalable investment programs in energy transition, sustainable real estate, and structured finance.
Challenge
In Washington, DC—where municipal water rates are among the highest in the country—Galway identified water as a fast-growing operating expense with direct implications for NOI and long-term asset performance. At this location, water costs were significantly above national averages due to:
- Limited visibility into unit-level water usage
- Hidden leaks and aging infrastructure
- Reactive maintenance and delayed leak detection
Water represented both a growing operating expense and a hidden risk to asset performance.
Solution
Galway selected this location as the pilot deployment site for ION’s End-to-End Water Management System, seeking a solution that could deliver rapid NOI improvement and advance Galway’s sustainability and impact objectives across its multifamily housing portfolio.
For Galway, water efficiency was not only a cost issue, but a core environmental and social consideration: reducing waste, protecting aging infrastructure, and improving the resilience and habitability of essential housing stock. ION deployed:
- ION Identify™: Toilet-level and unit-level leak detection
- ION Control™: Real-time water intelligence and analytics
- ION Assist™: Ongoing operational support
Unlike traditional sub-metering or point solutions, ION’s platform was designed to actively control water consumption, reduce waste, and improve operating performance—without major capital retrofits. Implementation was fast and minimally disruptive.
“What impressed us most was not just the potential of the savings, but how quickly we achieved them—and how clearly the sustainability benefits showed up alongside the financial returns. Within weeks, we had real visibility into where water was being wasted, a clear process for controlling it, and a measurable reduction in consumption.”
Sonia Khanna, Investment Partner, Galway Sustainable Capital
Results & Impact
Within 30 days, ION delivered material financial and operational results at the location:
- 50%+ reduction in total water consumption
- Water waste reduced from ~80% to 20% in four weeks
- $50,000 in projected annual operating expense savings
- Immediate NOI improvement
Additional benefits included:
- Faster leak detection and proactive maintenance
- Reduced risk of water damage and emergency repairs
- Measurable sustainability impact
Following the pilot, Galway began evaluating the potential to expand deployment of ION’s system across additional portfolio assets.
